RETURN POLICY
You have the right to return purchased products within 7 working days from the purchase date, according to the store’s current policy.
Return acceptance conditions
- Products must be in the same condition as received.
- Packaging must remain sealed and untampered.
- Retail receipt or invoice is required.
- Shipping costs before and after return are borne by the customer, unless mandatory law provides otherwise.
Procedure
Before returning any product, please contact us at info@manischemicals.com or by phone at +30 210 5232687 / +30 210 5223065.
Refund timeline
Refunds are completed within 7 days after we receive and inspect the returned products, depending on the original payment method.
Damaged/broken products on delivery
If you receive damaged packaging or a broken item, please send photos of both the product and the outer package to info@manischemicals.com.
Shipment of glass items is at the recipient’s responsibility and glass items are not returnable in case of transport breakage.